AristaMD helps patients get their cases reviewed by specialists within 24 hours, via their eConsult platform rather than waiting for their referral appointment.
When a patient needs a specialist referral, it can add anxiety and stress. It may mean waiting weeks or months before they can receive a diagnosis and treatment. For some, this can mean a longer time to suffer from their symptoms and more uncertainty. It can add to the patient’s cost of medical care and may affect day-to-day life with time off from work.
AristaMD is taking the time and financial benefits of using telemedicine for primary care and applying it to connecting with specialists. The startup has found that when primary care physicians are connected to specialists through their eConsult platform, face-to-face specialist visits can be avoided around 70% of the time.
When a patient presents with a condition to the primary care doctor or GP that requires specialist review, they can decide to go through an electronic consult rather than go the traditional referral route. The doctor can put in a request through the platform and be connected with a specialist for a telemedicine consult within 24 hours. The specialist can provide the primary care physician with a treatment plan and diagnosis, which the doctor can do from their own office, saving the patient a visit. It also enables GPs to start interim treatment or investigations, reducing the need for follow up visits to the hospital with a specialist.
This 24-hour connection to a specialist means patients can receive the help they need quickly, without having to wait some time before their concern is addressed. Ultimately, the process is streamlined. Patients liaise with the doctor they know, and can receive a satisfactory outcome earlier in their healthcare journey.