Location: United States
Users of 7Cups can receive the help they require 24/7 through chat rooms, forums, and direct chat with active listener volunteers.
Whether someone is going through a rough patch or dealing with mental illness, people need to know they have somewhere to turn for support. However, the cost of seeing a therapist is prohibitive for many, and not everyone has a trusted friend or loved one they are comfortable turning to for support.
7Cups is making support accessible to everyone through their website and mobile app. After volunteers take a free course through the online platform, they are able to begin volunteering as active listeners whenever is convenient for them. Users can request a text conversation with an active listener 24/7 when they need someone.
For users who would prefer to connect with a licensed therapist, they can access online therapy through text for $150 a month. Rather than having to wait for a scheduled appointment as they would traditionally, users can text their therapist. Therapists respond once or twice a day, Monday-Friday.
7Cups provides other support resources for helping users through tough times, including self-help material, chatrooms, and a forum. They have over 300k trained listeners on the service.