Location: United Kingdom
Medefer acts as a virtual hospital for patients who do not need to be seen for physical assessments. They refer the patient to specialists for virtual appointments and can order tests when required.
There are benefits for both patients and medical professionals of using telemedicine. It can save time and money while eliminating barriers to healthcare access, such as location and the ability to use doctors from places where there is more capacity. However, not all appointments can be undertaken virtually.
In the cases where the doctor decides the patient needs a physical assessment, they’ll have to attend for a face-to-face visit, therefore using two appointment slots instead of one. Conversely, a virtual consultation may be more suitable for those who were directly booked to have an appointment in the hospital.
Medefer, a virtual healthcare provider working with the NHS, is working to eliminate unnecessary appointments through their virtual outpatient pathway. Patients are referred to Medefer by their GP and are then triaged by a specialist through Medefer. 75% of referrals are handled virtually.