Felix is an online prescription service for Canadians. Users can receive prescriptions through the platform from a licensed physician and with free medication delivery.
In most cases, getting a prescription in Canada requires a family doctor or a walk-in health clinic visit. It can take some time to see a doctor, and walk-in clinics may require spending hours in the waiting room. This is also the case for routine prescriptions such as those for birth control, acne or allergies. During Covid-19, access to healthcare professionals for some routine prescriptions has changed, to avoid unnecessarily risking transmission of the virus.
Providing a way to get prescriptions online eliminates much of the stress caused by the commute and wait. It also gives patients a way to comfortably access medication for conditions they may feel uncomfortable or embarrassed to discuss in person.
Felix offers online prescriptions and medication delivery in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan and Ontario. New users can either transfer an existing prescription over to Felix or consult with a Canadian doctor and receive a prescription for a $40 fee.
Once the online visit is completed and 1-year prescription provided, users can select the refill schedule that works best for them. A pharmacy partner will contact the user to complete their profile and then prepare their medication for shipment. The cost of the medication varies and is shipped free in a discreet package straight to the user’s door. Felix will directly bill the insurance provider if applicable. The focus of Felix is on conditions that don’t involve pain and are not life-threatening. They term these as ‘lifestyle’ conditions, and the medications they provide seek to improve the patients quality of life. These include hair loss, acne, erectile dysfunction and birth control.