Location: United Kingdom
Patients can access, share and make changes to their personal health record anytime.
Patients can often find it difficult to access the information they need. This can be test results, their next appointment date, or other information typically held on the computer system of their doctor or the hospital. They might have to make a telephone call or ask for specific details the next time they visit their clinician.
Patients Know Best (PKB) solves this problem; patients can own their health information. Through their online platform, people can access results, appointments, care plans and hospital letters. It can be used on a smartphone or a computer. There’s also the ability to link to the National Health Service (NHS) app.
The platform has a messaging option so patients can contact their healthcare team – This might resolve any questions without having to visit face-to-face. It allows users to send pictures or other documents securely that might help in preparation for a remote consultation or a future visit. The PKB record can be shared with other healthcare professionals, family or a carer.
The patient portal also allows users to monitor their health by providing an option to add their medical history, measurements such as blood pressure, and connect wearables like a Fitbit or a blood sugar monitor. These features empower patients, lead to patient-focused care, and better integration across the whole healthcare system.