Nye Phone is a remote calling tool to make it as easy as possible for physicians to communicate with their patients via phone or video chat.
The Covid-19 pandemic has pushed medical care towards more remote options, from video consultations to home delivery of prescriptions. The growing reliance on communicating via video and phone has driven digital solutions to adapt rapidly to changing needs.
In many cases, such as follow-ups and prescription renewals, full telemedicine platforms may be not be required, but the increase in distance communication may overwhelm traditional, entirely manual services. Nye Phone is bridging that gap with a simple to use platform that allows physicians to call out, either by phone or video chat.
The NHS-compliant remote calling tool makes it simple for physicians to work quickly through call lists, whether for primary care, secondary care, or clinical trials. It operates through the internet, which can help to reduce the organisation’s phone bills. One-way calling means the doctor contacts the patient first to initiate the call as per the appointment time. The health care professional can choose a voice call, which requires nothing to be set up by the patient, or a video call, which sends the patient an easy to follow download link for the custom mobile app.
Nye Phone can be used outside of the clinical setting, giving physicians more freedom to communicate with their patients when and where it is the most beneficial. Account setup typically takes around three minutes. The option to allow healthcare professionals to work at home has been crucial in the Covid-19 pandemic, where requirements to isolate as part of contact tracing can impact the workforce significantly.