Location: South Africa
Patients can connect with a doctor through chat or video call and have prescriptions sent to their nearest pharmacy.
The coronavirus pandemic is changing the way people access healthcare in both primary care with their GP and hospitals. To slow the spread of Covid-19, people are being asked to social distance and avoid unnecessary travel.
Udok is providing an alternative way for South Africans to receive primary care by offering telemedicine consultations. As long as the patient has access to a smartphone, they can quickly obtain a consultation and pay for it through the app after filling out a short questionnaire. The patient and doctor connect either through instant chat, video, or phone.
The qualified medical practitioner can diagnose the patient, provide treatment advice, issue sick notes, and prescribe medications to be picked up at the patient’s nearest pharmacy. If there is concern the patient may have Covid-19, the doctor can order a test the patient must attend at the nearest lab depot.
Being able to have primary care needs addressed without having to see a doctor in-person helps free up the time of medical professionals while reducing the risk of transmission in the community.